Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 1, 2025

Introduction

Linxus InfoTech Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Linxus InfoTech Private Limited when you visit our website linxusinfotech.com or use our InfraSync service.

Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account or use our services
  • Subscribe to our newsletter or marketing communications
  • Contact us for support or inquiries
  • Participate in surveys, contests, or promotions
  • Provide feedback or reviews

The types of information we may collect include:

  • Name, email address, and contact information
  • Account credentials and authentication information
  • Payment and billing information
  • Cloud infrastructure metadata (for service functionality)
  • Usage data and service interactions
  • Device information and IP addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions
  • Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With your consent: We may share your information when you give us explicit consent
  • Service providers: We may share information with third-party vendors who perform services on our behalf
  • Business transfers: Information may be transferred in connection with mergers, acquisitions, or asset sales
  • Legal requirements: We may disclose information to comply with legal obligations or protect our rights
  • Aggregated data: We may share aggregated, non-personally identifiable information

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Incident response and breach notification procedures

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a portable format
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve our services and user experience
  • Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your information in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after the changes take effect constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Linxus InfoTech Private Limited

Email: privacy@linxusinfotech.com

Support: support@linxusinfotech.com

Phone: +91 8828757008

Website: linxusinfotech.com

Questions About Your Privacy?

We're here to help. Contact us if you have any questions about how we handle your personal information.