Shipping & Delivery Policy

InfraSync is a 100% digital, software-as-a-service product. No physical goods are manufactured, shipped, or delivered, and no shipping charges ever apply. This policy is published to satisfy payment-gateway and marketplace disclosure requirements.

• 1. Service delivery
• 2. Delivery confirmation
• 3. Delayed activation
• 4. Returns & exchanges
• 5. Contact

1. Service delivery

• Account access is provisioned instantly upon sign-up at infrasync.app.
• Paid plan features are activated immediately after successful payment confirmation from our payment gateway — typically within minutes.
• Generated Terraform/OpenTofu code is delivered digitally inside your organization: view it in the in-browser editor, download it as a zip, or push it to your GitHub repository.

2. Delivery confirmation

You receive an email confirmation with your invoice after every successful payment. Plan activation is visible immediately in Organization settings → Billing.

3. Delayed activation

If your plan is not active within 60 minutes of a successful payment, contact support@linxusinfotech.com with your transaction reference and we will resolve it within 1 business day.

4. Returns and exchanges

As a digital service, there is nothing to physically return or exchange. Cancellations and refunds are governed by our Cancellation & Refund Policy.

5. Contact

support@linxusinfotech.com · +91 8828 757 008
Linxus Infotech Private Limited, G.NO.215, Dongargaon (Shev), Phulambri, Aurangabad, Maharashtra 431111, India.